Is your Hörmann garage door opener broken?

When diagnosing problems with your device, we distinguish between electronic errors, mechanical errors, and mixed errors.

• Electronic errors: These occur in the electronic components of your device and usually require a specific check or replacement of these parts.
• Mechanical errors: These affect the mechanical parts of the device, like moving components or housing parts, which may need to be repaired or replaced.
• Mixed errors: If the symptom or error code doesn't give a clear cause, we first check the electronics to rule out any electronic defects. If that doesn't solve the problem, we recommend you buy a mechanical replacement part.